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Frequently Asked Questions
Still have questions? Reach out to us anytime!
What does unlimited support mean?
Our unlimited support plans offer business owners the flexibility to consult with their accountants at any time without worrying about billable hours or hidden fees.
Our team provides both proactive and reactive support, helping our clients make important business decisions, as well as supporting them to stay compliant.
What does onboarding look like?
Onboarding typically takes 1-2 weeks. During the initial week, we focus on setting up your accounting system and preparing our team. The subsequent week involves a few meetings to ensure seamless integration on your end.
Why do you offer fixed pricing?
Before starting Tally we worked at several firms ourselves. A major challenge we noticed was business owners worrying about billable hours, avoiding their accountants, and making important business decisions with no visibility into their numbers.
Our goal is to change that by providing unlimited support and accounting services at a fixed rate. No hidden fees. No billable hours.
Are there any hidden fees?
Nope! All services offered in your plan are included under a consistent, predictable, monthly subscription.
Additional fees may apply for out-of-scope work.
Can I upgrade or downgrade my plan?
Yes! We understand that as you grow your business your needs might change. You can upgrade or downgrade your subscription anytime.
To allow our clients flexibility, we also offer services that can be added on to our existing plans on an as needed basis. Ask your senior client manager for more details!